Category Archives: Telpay News

How Telpay’s Debit Funding Option Works

You have decided to make a payment(s) using Telpay’s services; the next important decision is how you will fund the payment(s). You can either fund your payments by debit (Pre-Authorized Debit), where Telpay automatically pulls the funds from your bank account or through online banking (bill payment or direct transfer), where you push funds to Telpay.

These two options have varying benefits depending on your business needs. Most of our customers prefer the speed and convenience of next day payments which is achieved by pushing funds to Telpay through your online banking. On the other hand, some customers prefer using our PAD option because it requires no additional action. While the PAD option appears convenient, it also comes with a longer lead time of 3 to 4 business days.

Let’s take a closer look at how the Telpay debit option works.

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How to Overcome Client’s Resistance to Change

Change, as they say, is necessary in the business world. Staying at the forefront, if not ahead of the bar in your industry is crucial to your continued success.

When you think about this as a mantra for your business, you know instantly that this applies to your products and services; but it is just as necessary for your operations to be running as efficiently as you move forward. From deciding to remove your fax line to using video conferencing, the way we do business is as important as what business we’re doing.

Change, however, isn’t easily accepted by all parties. Some companies will always be intimidated by the prospect of how their “traditional” methods will be altered. Perfectly fitting into this space is payments, and as you change your payments from cheques to electronic means through Telpay, there will be apprehension.

So how do you ease your client into this “new method” of payment? The answer may be simpler than you think.

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Pay Utilities (and more) with Telpay

Have you ever missed a bill payment deadline? Have you come into the office one morning, only to see a “Payment Overdue” email waiting for you? It happens. Busy schedules prevent us from going to the bank, or if a payment date falls on a day we’re away from the office.

That’s what makes Telpay so convenient – each and every one of your bills can be scheduled and remitted in advance when it’s convenient for you! From electricity to cell phones, all your bills are covered with your Telpay for Business all-in-one payment software.

Take for example your hydro. Just as you would do with any other supplier or vendor payment, simply import the payment details or enter it directly into Telpay for Business.

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ASP Resources

At Telpay, we pride ourselves on the resources we provide our customers, and if you’re an ASP, we’ve got everything you could want in one convenient spot.

If you haven’t surfed through Telpay’s extensive information archive, be sure to follow this link to check out our dedicated ASP Resources page. Here, you will find an incredible bank of helpful articles that will help you work with Telpay and your clients.

 

Our ASP area is broken up into the following categories:

  • Frequently Asked Questions when setting up a new client
  • Partner Pricing
  • Webinars
  • Learn how to Use Telpay for Business
  • Telpay for Business Marketing Tools to Help You Become Successful
  • Telpay for Business USD Tools

If you can’t find the information you’re looking for, we want to hear about it! Help us grow our ASP Resources by sending us a request service@telpay.ca.

Telpay Hosts a Payments Panel at IPBC Ignite 2017

We’re excited to announce that at the upcoming Institute of Professional Bookkeepers of Canada (IPBC) National Conference – Ignite 2017 – in Richmond Hill, ON, Telpay will be hosting an exciting roundtable featuring thought leaders in the payment and business industry!

IPBC is a member based association to help bookkeepers become more successful and gain better recognition within the bookkeeping profession. IPBC provides the environment, knowledge, and resources its members need to develop excellence in bookkeeping, through certification, education, networking, advocacy, information, and research.

The panel discussion aims to address Canada’s Evolving Payment Needs & Building a More Efficient Payment System for Industry. Electronic payment adoption has increased and is quickly developing to be an indispensable part of business. Accounting and bookkeeping processes are rapidly transforming, and it has become apparent that improvements are needed in the payment system to keep pace such as quicker notification of returned debits, frequent and faster payment processing between the banks, and improved oversight to protect all users.

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Who is Still Using Paper Cheques?

Guest Blogger: Our guest contributor is Douglas Dickie, President of AccSys Solutions, the world’s largest Adagio Accounting consultant reseller and has mentored over twenty Adagio Dealer Business Partners across North America. Article reposted with permission

With the emergence of new digital forms of payment such as email money transfers, use of paper cheques has been steadily on the decline in Canada, shrinking by roughly five per cent a year, according to the Canadian Bankers Association. With advancements in payment technologies that enable services like wire transfer, debit payments, PayPal and Bitcoin, electronic payment has now become ubiquitous. For regular payables “cheque runs”, e-payments are fast becoming the norm for businesses of all sizes and industries. Many businesses now only issue printed cheques when an unexpected situation arises that prompts the company to issue a manual cheque.

Small businesses that are still relying predominantly on printed cheques are also grappling with the escalating cost of paper cheque stock and the rising cost for clearing printed cheques through their bank. This is quickly forcing small business owners to reconsider employing e-payments over cheques.

Ten years from now, a paper cheque will go the way of the rotary phone and the fax machine. Technology will continue to add convenience and efficiency to business processes such as payments.

At AccSys Solutions we use and recommend Telpay for Business. Telpay features password protected single and dual payment authorization and system access, allowing you to replicate internal controls. With enhanced reporting, Telpay allows you to maintain a clear audit trail of all payments, including accounting distribution and payment history. With no outstanding cheques, bank reconciliation is easy. Telpay for Business allows you to pay 100% of your suppliers, employees, CRA remittances and international payments all in one easy to use system. We encourage you to check it out. No pun intended!

 

Tammy Lloyd Bookkeeping Easily Transitions to ePayments

Tammy Lloyd began her business Tammy Lloyd Bookkeeping in June 2013 after deciding she wanted to work closer to home. She provides bookkeeping and year-end pre-audit preparation for businesses and non-profit organizations.

Before using Telpay, her clients struggled to get vendor payments in on time. She would sign up non-profit clients who needed to make arrangements with signing authorities to sign cheques.

“Volunteer board members would need to take time out of their already busy schedules to physically stop by the office and sign cheques.”

Another one of her client’s office structure had changed with some of the office team working remotely. Having two people in the office at the same time to get signatures was completely inconvenient.

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The Cost of Processing Cheques

One of the questions that may come up with businesses you speak to is – “What are the cost savings when you eliminate cheques from your business payments?”

For your convenience, we have a simple Savings Calculator to show your clients just how much they can save.

Using this calculator will help give a perspective not only of the overall payment process but how many pieces go into each cheque sent out in the mail.

The Savings Calculator considers elements such as postage and the cost for cheques, but then comes other factors such as bank fees and forms, along with intangibles such as assembly and the actual mailing. Quickly, you will see how the cost of continuing with cheque payments adds up.

We also take into consideration another aspect – time. If businesses are writing cheques or balancing books with a ledger and chequebook, they spend more time than needed to keep records up to date.

This time, particularly for emerging business owners, can better be spent planning and growing their company. For those who have led or been part of a company for a longer period, well, it goes without saying just how much more time is needed in a day.

Bearing in mind these factors, you can easily show what payments through Telpay’s processing system can do for their business. Whether it’s a regularly-scheduled amount that goes to a supplier or a one-off, they will save time and money thanks to Telpay for Business payment software.

To learn more about how Telpay saves your company’s bottom line, call one of our representatives today at 800-665-0302 or email sales@telpay.ca.

Easy Payments in the Summer

The signs of summer are all around us. Street vendors are out, signs for festivals are going up around the city, and the smell of barbeques are permeating everywhere.

Yes, summer is a relaxing time of year, but just because you’re taking a couple of weeks vacation doesn’t mean that your payments are also. Amid the rush to get out to the cabin or shutting down your office early on a Friday, it’s easy to forget to make a payment.

The good news is that with Telpay, you can authorize payments from anywhere you receive email.

Yes, you read that right. Whether you’re at the farmer’s market or on your boat, if you’ve got a signal, you’ve got a payment made, thanks to Telpay’s remote authorization email capabilities.

How does it work?
The bookkeeper or accountant on your Telpay account sends an email directly from the Telpay for Business software with payment details that you as a signing officer require for approving payments.

The benefits of remote authorization include:

  • Increased productivity – No need to wait for your signing officer to come back from their holidays. Your office can progress with projects that involve supplier payments.
  • Financial savings – Don’t let payment deadlines lapse and incur interest cost. Take advantage of advantage of sales that your suppliers may have over the summer.
  • Getting greener – Don’t worry about pre-signed cheques in the office. Keep the space clean – and green – in your office for the summer months.

To learn more about remote authorization, join us for one of our upcoming webinars. As a bonus, you’ll receive a gift card for Starbucks or Dairy Queen so you can further enjoy summer with a special treat, courtesy of Telpay.

Register today by clicking here.

 

How AccSys Solutions Helps Clients Streamline their Business

Here is an example of how AccSys Solutions has helped their clients streamline their business payments.

AccSys Solutions is the world’s largest Adagio consultant reseller and has mentored over twenty Adagio Dealer Business Partners across North America. Douglas Dickie, the president of AccSys Solutions, has over thirty years’ experience in accounting and business management. He started AccSys Solutions twenty-two years ago with a team of experts in accounting software, integration and workforce management solutions.

Five years ago, when Adagio accounting software integrated with Telpay, AccSys Solutions implemented Telpay for their internal accounting before any of their clients were processing EFT’s. Telpay is an obvious improvement over manually keying in dollar amounts and payments; it is a great EFT solution. Besides quick and easy electronic payments, Telpay makes managing payment approvals a snap. Approving payments from anywhere is ideal for accountants and bookkeepers.

When clients started asking about integration EFT solutions for Adagio, AccSys Solutions was ready to highly recommend Telpay as Telpay has significant advantages, particularly with managing payment approvals. Approving payments from anywhere is a great solution for accountants and bookkeepers.

Want to learn more about how Telpay for Business and Adagio accounting software can streamline your businesses’ payment processes? Contact us at 1.800.665.0302 or email sales@telpay.ca.

Get Your Electronic Payment Questions Answered

Conversations with clients about accounting and bookkeeping practices can be challenging at the best of times, but proposing to the long-time cheque faithful that it’s time to go electronic can be one of the most nerve-wracking dialogues you’ll ever have.

Of course, you know the advantages – the time and financial benefits of transitioning to an electronic payment system – but communicating this to your client, particularly if they are steadfast on keeping cheques, may be a struggle.

In preparing for these conversations, bear in mind the questions they may bring to the table. They’ll be concerned about making sure that payments are going through to their suppliers correctly and securely. For your clients, getting into the digital world, inundated with press stories about security alerts and missing payments, is an intimidating prospect; but arming yourself with the answers to their questions will help with easing their businesses into electronic payments.

Consider these questions that you may receive:

  • How is supplier bank account information collected?
  • How is this information maintained? How is it updated?
  • How is this information secured?
  • What happens if a payment is rejected or returned?

You and your clients have the questions, and we’ve got your answers. As a trusted and valued Telpay partner, we want your business to thrive, and we are here to help you thrive. Contact  a Telpay representative at 1-800-665-0302 or use our online form and you’ll receive a response within one business day.

2017 Ramon John Hnatyshyn Award for Voluntarism

It is with great excitement that Telpay announces that our founder, William H. Loewen, has been named a recipient of the 2017 Governor General’s Ramon John Hnatyshyn Award for Voluntarism in the Performing Arts.

Mr. Loewen receives the award in recognition of his 30-plus years of dedication to the arts in Winnipeg, particularly with the Winnipeg Symphony Orchestra where the foundation that he and wife Shirley began has donated over $1 million; but his support of the famed organization goes far beyond financial contributions. Bill has also been a volunteer with the Symphony for over 40 years.

More than anything, we have valued his advice, his friendship, and his genuine love for symphonic music,” WSO Executive Director Trudy Schroeder wrote in a guest blog on the Telpay website. Continue reading

Enjoy Every Moment of Summer with Remote Authorization

Summer should be shared with family and friends, not being tied down to your desk approving payments. That’s why Telpay for Business offers a secure remote authorization feature which allows you to approve payments from anywhere you receive email!

You can easily set up the remote authorization in your Telpay for Business software yourself. Once your payments are ready to be approved simply click the “send for approval” button and voila!

To help you get started with remote authorization, we invite you to attend one of our monthly webinars.

Register Here

In fact, we want you to enjoy your summer so much we are offering all Remote Authorization Webinar attendees a summer treat to savour while approving payments on the go.

From May to August, register and attend a Remote Authorization Webinar and we’ll send you a $10 Starbucks Gift Card or $10 Dairy Queen Gift Card.

So enjoy your extended weekends at the lake and worry less about managing your Telpay payments and payroll.

Strengthening Payment Industry Oversight

The Federal Department of Finance recognizes that the current regulatory framework for payment service providers is focused narrowly on institutions like banks and payment card networks. As new payment options, provided by non-traditional market participants, continues to grow, so too do the number of market participants that fall outside the existing regulatory framework.

To address the oversight gap, the Federal Department of Finance is currently exploring options to expand its regulatory oversight framework based on a functional approach. A broadened focus will most importantly benefit and serve the interests of end-users.

Telpay is involved with the Federal Department of Finance’s oversight framework project and is a participating member of the department’s consultative committee, FinPay, which met in April in Ottawa to discuss industry oversight.

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