Category Archives: Telpay News

The Better Way to Pay Anyone


We have all seen the commercials bragging about their products such as, “the ultimate driving machine,” by BMW or “Look Ma, no cavities,” by Crest. Hey, I do like BMW’s, but as a Volvo owner, I am not sure BMW is the ultimate ride. Also, I have used Crest toothpaste but still got a couple of fillings to fix those cavities. Taglines can be catchy, but are they true? When it comes to bill payments, Telpay is “The Better Way to Pay,” because you can pay anyone. Here’s why.

With Telpay’s all-in-one comprehensive payment system, you really can pay anyone. From payroll, government remittances, supplier invoices, expense accounts, one off payment, USD payments, international payments and more. We truly can help you streamline and eliminate manual processes while retaining existing controls. You can reduce costs and save time and be more efficient.  We have answers to some of those burning questions about paying anyone.

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How to Optimize Your CRA Payment Experience


As an accounting professional, it sometimes feels like the payment cycle never stops. Whether it is month end invoices from suppliers, a one-off payment to a consultant in Pittsburgh or running a bi-monthly payroll for your employees, along with the source deductions to Canada Revenue Agency (CRA). Let’s take a closer look at remitting payroll deductions, how to pay them and explore available options.

Running payroll means you also have to remit the CPP contributions, the EI premiums, and income tax deducted from your employees’ income, along with your share of CPP contributions and EI premiums.

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Thanks a Latte for Switching to Electronic Payments


October is the month to be thankful. Aside from unpacking those chunky knit sweaters and immersing ourselves in pumpkin spice everything we must take a moment to give thanks. Here at Telpay we would like to thank YOU for making the switch to electronic payments by saying “Thanks a latte!”

As a valued Telpay customer, you are a special part of our business and just like a latte we want to make your transition to electronic payments as smooth as possible.

That’s why we encourage you to join us for a payables webinar this October where you will learn how to:
• Pay all your suppliers electronically
• Process your payables as early as the next business day
• Leave it to Telpay to collect banking information from your suppliers

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Foolproof Tips For an Enjoyable Thanksgiving


Telpay will be closed for Thanksgiving on October 10th 2016, and no electronic payments will be processed. We believe that everyone should be able to enjoy a stress-free holiday, so we have created the following advice.

Steps to Enjoy the Thanksgiving Long Weekend:

  1. Plan your payments in advance, to avoid any surprises.
  2. Check our Holiday Schedule to be sure on funding deadlines.
  3. Double check someone is bringing pie.
  4. Relax, and enjoy spending time with loved ones.

Hopefully, this will help you spend more time with family and less time worrying about payment deadlines.

Customer Spotlight: AIS Solutions

ais-spotlightAs a business owner or accounting professional, we all like things to be hassle free…right! Meet Juliet Aurora, founder of AIS Solutions in Burlington, Ontario and a Telpay ASP Partner. Juliet and her team at AIS Solutions, pride themselves on providing business owners with “no hassle” bookkeeping done right.

In 2000, while in search of work-life balance, Juliet made the decision to set up an accounting business from her home. From those humble beginnings, Juliet has grown AIS Solutions into a full-service bookkeeping and small business advisory firm with a team of ten. And, this fall she will be launching a cutting edge Training and Support community for Bookkeepers called Kninja Knetwork. Juliet has found her work-life balance by incorporating tools that help her succeed in all aspects of AIS Solutions. Today, she successfully runs a thriving business while still making time for her family and friends.

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How to Transition Back to Work this Fall

fall-back-workHow come summer always seems to end too soon? As Canadians, that is our reality of living in a beautiful country with four distinct seasons. Instead of thinking of fall as an end of summer or time to get back to work, how about a time for a change, just like the leaves changing colours.

Here are four tips to help make your transition into fall a more enthusiastic and upbeat experience:

Organize: To increase your productivity and help you feel a sense of accomplishment, consider organizing your work area or office, including your computer files or folders. Remember cleaning is not just a spring thing, but can also help you get organized in the fall.

Prioritize: Jumping back into everything all at once can leave you feeling stressed and overwhelmed. It is better to prioritize what needs to get done right away. Try to sort through emails, projects and deal with the most important ones first. Prioritizing will relieve stress and get you back in the work groove.

Efficiency: Find ways to be more efficient with processes at work.  Do you find you are spending too much time doing things manually in your payables process? With Telpay for Business, you can streamline your payable process by paying multiple accounts in one transaction or scheduling payment dates that suit your cash flow.

Routine: After a busy summer, it feels great to get back into a routine. Everyone is unique with different lives and schedules. Going back to a routine can be as easy as going to bed at a regular time, bringing your lunch to work or even getting back to the gym. Only you know what works and feels best for you.

So next time when your alarm goes off, we hope that these tips will get you more confident about work, by embracing the change that fall brings. Besides shoes are still better than sorrels!

Have a Lovely Long Labour Day Weekend

labour-day2016-bannerWe would like to remind our customers that the Telpay offices will be closed on Monday, September 5, and will not be processing any payroll direct deposit or payable payments.

If you need confirmation on payment funding and processing times, check out our holiday funding schedule.

The Labour Day long weekend can be bittersweet as everyone says goodbye to summer. An extra day off provides a great opportunity to complete any unfinished activities on your summer wish list, whether you are planning a quick getaway or enjoying a day at the beach.

We hope that you are able to make the most of this long weekend. Telpay’s regular office hours will resume on Tuesday, September 6.

2016 Accounting Technology Seminar Coming to a City Near You


Telpay is once again a proud sponsor of the Accounting Technology Seminar series. For over 24 years, the Accounting Technology series has helped thousands of professional advisors navigate the latest and greatest available technologies in the accounting and bookkeeping industry.

The tour will be traveling across Canada from October 4 to October 27 in all major cities. Get inspired, network with peers, and meet industry leaders. In addition, certified accountants and bookkeepers will earn eight professional develop credits.

Register Early and Win!
Register before September 1, 2016, and you will be entered for a chance to win an iPad. Many cities sell out quickly so reserve your spot now!

Locations and Dates | Register Now

Get Ready for Possible Postal Service Disruption

postal-disruptionDid you know that Canada Post and the Canadian Union of Postal Workers have been in contract negotiations since late 2015 to reach a new agreement? Already some of Canada Post’s biggest customers, including the federal government, are being told to make contingency plans ahead of a possible contract dispute with workers this summer. According to a CBC News Report on May 27, Jon Hamilton, a spokesman for Canada Post stated, “while the corporation is not trying to be alarmist, it has decided to inform some key clients about the possible service disruption.” Continue reading

New Director

marilyn-board-memberTelpay is pleased to announce the appointment of Marilyn Benninger as a new Director of the Board. Ms. Benninger is a Chartered Professional Accountant (CPA) providing strategic advisory services to leading software companies whose products serve the needs of small businesses, accountants, and bookkeepers. Previously, she held senior leadership roles at Telpay, MYOB and Sage.

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How to Prevent Payment Delays During a Disruption in Postal Service


With a possible postal service disruption looming in the near future, your clients will be happy to know that their electronic payments will not be affected by the potential disruption.  There may still be a few of your clients that are not making all of their payments electronically.  If this is the case, now is the perfect time to prepare your clients for switching their remaining cheques payments to electronic payments. To help them get started, here are a few ways to prevent payment delays should a postal disruption take place:

Start collecting banking information from your Canadian suppliers

Collecting banking information from your suppliers is often assumed to be a daunting task; however, it is quite the opposite.  Collecting banking information is as easy as sending an email to your suppliers using Telpay’s Biller Information Form.  This form outlines exactly the information needed in order to process an electronic payment to your suppliers.

Let suppliers know that they will be receiving an electronic payment

Start planning ahead and letting your suppliers know now why you would like to switch from mailing a cheque to sending an electronic payment.  You can let your suppliers know that you are processing electronic payments by sending them our Notify Your Suppliers form. The form is customizable (feel free to add your company logo!) and can assist in explaining to your suppliers what direct deposits with Telpay is all about. For example, let your know suppliers know that they will receive an email or fax remittance from Telpay once they have received an electronic payment to make reconciling payments easy.

Make sure all your current electronic payment details are up to date

While you are adding new suppliers to your electronic payments list, make sure that your list of suppliers that you have previously sent electronic payments to, is up to date.  Be sure to confirm and update their mailing address (including postal code), ten digit phone number and their banking information.  If there are any updates to supplier information that needs to be made, be sure to update this information in your accounting software as well as in the Telpay software.

When you are ready to start paying your suppliers electronically and adding their banking information to the Telpay system, you can walk through the process using our step-by-step instruction manual, attend a live training webinar or give us a call at 800-6650-0302

Don’t Be Tied to Your Desk This Summer


Summer is in full swing and as Canadians; we know all too well how important it is to soak up the summer months while we can.  Here at Telpay, we want to help you spend as much of the summer months ahead out of the office and in the sun making memories doing what matters most to you!

For the entire duration of the summer, Telpay will be hosting remote authorization training webinars to help our customers learn how they can approve payroll and payments while they are away from the office.  There is no need to be tied to your desk this summer!  Join us for a remote authorization webinar and not only will you be learning how you can spend your summer months untied from your desk, you will also be entered to win a $50 Visa gift card.

Register for a remote authorization webinar today!

PLEASE NOTE THAT ALL WEBINARS ARE SCHEDULED IN CENTRAL TIME. Please adjust the webinar start times according to your time zone.

Fort McMurray

Our thoughts are with the people of Fort McMurray who are dealing with the horrific effects of the wildfires in northern Alberta. Many of us have friends and family there and we are all hoping that everyone stays safe until this is all over. You can help by making a donation to the Canadian Red Cross, either directly or through our Telpay for Business software.