Tag Archives: International Payments

Critical Factors to Consider Before Offering International Payments

As our world becomes smaller and globalization continues to be a reality for business, the need for international payments and understanding the requirements and nuances of this important service are crucial as your customers’ needs become more frequent and complex. International payments will be a featured series over the next several months, which will provide insight on the benefits of international payments, regulations, and how to protect your business against any risks involved. Keep an eye out for the upcoming articles and learn how to use international payments to help your business evolve and expand.

We are pleased to have Mr. Paul Rechner, MBA, President of Payline by ICE, provide his insights, thoughts, and perspectives on International Payments as part of our Telpay Expert Series. 

Critical Factors to Consider Before Offering International Payments

Being able to open up options for sourcing products, materials or services from outside of Canada allows businesses a competitive edge, both in terms of variety and potentially cost, but it can come with some intimidating steps including language barriers, customs clearing, foreign exchange accounting and management of exchange rates and payments.

It is crucial, as these needs grow, to understand what payment methods are available to make payment to vendors in different regions and to be able to assess the cost and convenience to find the right mix for your needs. Understand that there are methods that can be convenient for you, but detrimental to your vendors and methods that are convenient for your vendors but costly for you, and ultimately strive for methods that work well for both parties.

Those new to dealing with international payments often tend to use their existing Canadian credit cards, and by doing so, incur merchant fees for their vendors (approx. 2.5%) and are usually paying a markup on the exchange rate of around 3.5%, meaning that there is 6% of the payment value funding the process. This is fine for smaller payments, but adds up when they grow. Similarly, there are online-oriented payment providers like Paypal, that are quick and efficient, but again, can be costly in terms of exchange rates and not suitable for growing payments or for all vendors.

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The Better Way to Pay Anyone


We have all seen the commercials bragging about their products such as, “the ultimate driving machine,” by BMW or “Look Ma, no cavities,” by Crest. Hey, I do like BMW’s, but as a Volvo owner, I am not sure BMW is the ultimate ride. Also, I have used Crest toothpaste but still got a couple of fillings to fix those cavities. Taglines can be catchy, but are they true? When it comes to bill payments, Telpay is “The Better Way to Pay,” because you can pay anyone. Here’s why.

With Telpay’s all-in-one comprehensive payment system, you really can pay anyone. From payroll, government remittances, supplier invoices, expense accounts, one off payment, USD payments, international payments and more. We truly can help you streamline and eliminate manual processes while retaining existing controls. You can reduce costs and save time and be more efficient.  We have answers to some of those burning questions about paying anyone.

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Don’t Sweat the Postal Talks

sweat-talksAs the talks continue in the 30-day cool off period between Canada Post and the Canadian Union of Postal Workers, businesses are still sweating about the possibility of a mail disruption. Continue reading

Cross Border Payments

Mary Jacques and her husband are the franchise owners of Paul Davis Restoration Inc. in Essex, Ontario.  With more than 370 locations within North America, Paul Davis is the restoration specialist for mold removal, water damage restoration, fire damage clean up, contents cleaning, or any other restoration services.


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Euro, Pound or Peso



Do you need to send a payment to another country?  Have you thought about how you are going to pay that invoice from an international consultant?  With Telpay for Business, you can make international payments efficiently and economically, so you will never have to pay an expensive wire transfer again.

Here is how we do it. 

Telpay is proud to partner with Payline by ICE, our international currency exchange provider.  Our partnership with Payline allows Telpay customers to receive competitive live market exchange rates for payments in international currencies while being able to avoid costly wire fees. With the help of Payline, we are able to make international business easier, more cost-effective, and accessible to businesses of all sizes.

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Growing Your Business Internationally


Guest Blogger:  Paul Rechner, President, Payline by ICE
Working in a variety of roles in the Canadian corporate foreign exchange industry for the past 10 years, Paul Rechner has brought to Payline by ICE a vision for growth and expansion while holding firm to our primary tenets of ethical business practices and customer service.

Most businesses need growth to survive. Few survive the test of time without looking at new products, new processes and new markets. All of these can be intimidating by taking us out of our comfort zone, but what could be more foreign than expanding into markets in other countries with different norms, practices, consumers and prioritization of needs? You wouldn’t likely be making the expansion if you didn’t have good reason to believe that your product would be valued there, but as with all commerce, it will require the efficient flow of funds for a venture to be successful.

Payline by ICE and Telpay have partnered for years to provide clients with access to Telpay’s International Payments Module. This software allows for you to send payments in over 140 currencies to most countries around the world, with transparent pricing, and all the convenience you have already come to expect from Telpay. Tired of wire fees ranging from $20-$75 or more? International payments made through Telpay cost only $2 per transaction, and the exchange rates are, in most cases, superior to those offered by your bank.

As you look to expand into new territories, there are often exploratory and set-up costs associated with the venture. As Canadians, we have it ingrained to go to our bank for most every financial transaction. The general rule is, the more you send, the better the pricing. Most businesses don’t send enough to benefit from special rates and fees. By working with an International Payments specialist like Payline, we aggregate the transactions of numerous clients, and take that to the bank to get better pricing than the individual transactions would receive. We pass on a portion of those savings, allowing us to demonstrate cost-savings to our clients. The best part is that it’s made easy and convenient, working through a system that you already know and understand.

As your business grows in new markets, you will presumably start receiving foreign revenues from those territories. Through your account with Payline by ICE, you’ll be able to access our help in converting those back to Canadian Dollars, or into another currency as you expand into yet further territories.

While there are many stresses involved with growing your business internationally, dealing with the movement of funds doesn’t have to be one of them. Visit International Payments for more information about getting started.