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Building Relationships- A Black Swan POV

Guest Blogger:   Our special guest contributor this month is Melissa Michalski, co-owner of CertPro Accounting Team, a proud member of IPBC, a Certified Professional Bookkeeper and a graduate of the Black Swan Project.

As some of you may know, over one year ago our company started our journey with IPBC (Institute of Professional Bookkeepers of Canada) as one of the selected members of the prestigious Black Swan Group.  We were led by the genius Ron Baker and learned to drop the timesheet and hourly billing and proceed with value pricing.  This experience has been hard work but in the end nothing but rewarding.  Telpay has been a huge support system for us throughout the Black Swan process and we are thankful for the opportunity to build such an amazing relationship with them.

melissaThis past January I was lucky enough to attend The Black Swan Summit in Napa Valley.  This is where current Swans and past Swans were able to meet and collaborate along with Ron and three of his fellow colleagues that follow the Value Pricing model.  Let me tell you… I LOVE NAPA VALLEY, but I also love this Summit. I came home refreshed, re-energized and full of ideas on how to make my business even stronger.

The 2015 Summit led me to think differently about our company.  Yes, I always look for ideas and improvements on how to price our customers but, this year many of the speakers spoke a lot about RELATIONSHIP which naturally made me reflect on the importance of my businesses relationships.  Think about this word and what it means in your life, personally and through work.

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