Looking to get the most out of your Telpay Online features? We’re here to help!

Whether you are brand new to Telpay (Welcome!), or if you have just migrated from Desktop (so glad you’ve joined us online!), we have training sessions to help you maximize the features and benefits of Telpay Online.

You will learn how to:

• Set up your Telpay Online account preferences including funding methods
• Invite, edit, and customize permissions for Users and Approvers
• Make bill payments with or without the payee’s banking information
• Set up and process pay runs directly to Telpay Online
• Collect recurring payments from your customers using pre-authorized debits (PADs)
• Connect with your accounting software using Telpay Online’s built-in import tool or seamlessly sync to QuickBooks Online
• Fund your payments and payroll and its’ different timelines

We offer training to cover your needs from Pay Bills, Pay Employees, Receive Funds, plus a dedicated session for Telpay ASP Partners!

As we at Telpay have continued to grow, we are pleased to announce that we have moved to a new location for the first time in over 35 years of service. 

If you manage a business such as an Insurance Company, Property Management Company, or Day Care (for example),  accepting payments with PAD (pre-authorized debit) can make it easier for your customers to make their payments to you.

Are your customers still sending you cheques? The cost to purchase cheques is on the rise, but the hidden cost of cheques is the loss of time to you both. The customer has to order and prepare cheques and then deliver them to you, either in person or by mail and you may have to make follow-up calls to your customers to ensure that cheque is indeed in the mail. Save your customers time and money – offer them the convenience of PAD.

It’s no secret that the usage of cheques has been on the decline for several years and the increase of electronic payments options has been steadily on the rise. It is especially apparent when you feel the sting of what it now costs to order cheques when your supplier doesn’t want to accept another form of payment.

But why are some vendors and suppliers adverse to accepting electronic payments when there are so many benefits?

• They are paid more quickly and securely.
• It’s easy. The funds are directly deposited into their accounts. No-muss. No-fuss.
• Electronic payments come with details as to what the payment is for.
• No depositing or misplacing of cheques to be worried about.
• They are FREE.

Money laundering is big business in Canada.

In a recent report, the Criminal Intelligence Service estimated that between $45 billion and $113 billion is laundered through the country every year. As some analysts have noted, part of the reason for those big numbers is that Canada’s anti-money-laundering laws haven’t been that strong compared with other western nations. But that’s changing.

Last year, the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) announced new anti-money laundering and anti-terrorist financing requirements. For Money Service Businesses like Telpay, these new rules mean that we have to ensure we know who our clients are. In accordance with these requirements, Telpay has been requesting personal information of primary users and signing officers, such as their date of birth and home address.

We know there are lots of questions about this. Why are we collecting this information? What are we going to do with it? What is a beneficial owner? Let’s get to some answers.

Continue reading →