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Collect Payments Faster with Telpay

Does your Business have a subscription program or any kind of regular monthly billing? Telpay for Business can help you get paid with our Pre-Authorized Debits (PADs) service.

Your customers authorize you to debit their bank account using the form that we provide. This form assures you that all the bases are covered so that you meet Payment Canada’s requirements.

It’s Payment Canada’s job to establish and enforce the rules and regulations around PADs to make sure they are properly authorized and to protect against improper withdrawals. Want more information on the rules and regulations around PAD’s, please have a look at Payments Canada’s payment guide.

Telpay makes it easy to use PADs. You will generate a billing file similar to a payroll file and submit it. Telpay allows for 3-4 days to make sure there are no returned items, at which time the collections will be credited to your bank account. We will notify you immediately if any items are returned unpaid. You’ll be glad you set up your PAD’s! It’s a great time saver and provides much more reliable cash flow for the Business.

Pro Tip: We recommend that you issue your monthly bills as soon as possible after each month-end and include notification on the bill that you will be debiting their bank account on a particular day. We recommend that you issue the billing ten days before the actual debiting date to give your customers time to review their bill and contact you if they have any questions.

If you have any questions, we’re always happy to answer them. Contact our payments expert at or call 1-800-665-0302. Also, feel free to join any of our Wednesday PAD training webinars.