Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

We’ve Got You Covered

There are several reasons that Telpay is the payment solution partner of choice – trust, security, flexible payment methods, unparalleled billers and others that we have talked about in this space.

One of the most overlooked Telpay reasons, however, is the way we collect and manage supplier’s bank account information.

We Collect
With traditional EFT systems, businesses typically need to contact suppliers and ask for their bank account information. For most businesses, gathering this information is a hassle because a supplier won’t have the information at hand or they are reluctant to provide it over the phone or email. If a supplier’s bank account information is not in Telpay’s database, we will contact the supplier to get their information so that an electronic payment can be made.

We Manage
Telpay not only collects supplier’s banking information, we also manage and securely store their information in our Biller database. This is to ensure payments are always sent to the correct bank account and payment information is delivered in exactly the format that they prefer, such as email, fax or efile, along with invoice and customer account numbers, if required.

Take the stress out of your transactions and simplify your supplier payments with Telpay. To learn more, contact one of our representatives by email at service@telpay.ca or call us at 1-800-665-0302.

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Go Electronic and Reduce Stress

Are you still making some of your business payments by cheque? Are there too many steps to tracking down signatures? Does your mind race over payment deadlines, discount rates or worse, cheques lost in the mail? These challenges may bring on anxiety and stress that could lead to an increased heart rate. Stress can sometimes be a good thing, however, too much stress can cause harm to your health and increase your risk of heart disease (Source: Heart and Stroke Foundation). 

Reduce stress by going electronic!  

Eliminate the hassles of cheque payments by maximizing the features of Telpay’s electronic payment system. In addition to paying your employees electronically with Telpay, you can pay suppliers, contractors, utilities, credit cards, government remittances and more. Join us for a webinar to learn how your business can benefit from electronic payments.

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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

A Modern Payment Highway

When Canadians think of infrastructure what typically first comes to mind are the roads and bridges that are used daily to get to work, the grocery store and home. This physical infrastructure allows for the movement of goods and services across the country and internationally on a daily basis. When this infrastructure starts to show its age, it can impact this flow of goods and services that our economy relies on. Annually billions of dollars are promised by our leaders and reinvested into upgrading and modernizing this essential infrastructure.

The Canadian payments infrastructure is less commonly thought of by Canadians but no less important in facilitating and supporting the movement of goods and services in Canada. The payments infrastructure in Canada cleared $49.6 trillion dollars in 2015; so if you have initiated a bill payment, funds transfer or received your paycheque by direct deposit your transaction is among trillions that have taken a ride on a virtual payments highway maintained and operated by Payments Canada (formerly the Canadian Payments Association or CPA).

When electronic payments are initiated in most cases, they are utilizing a platform provided by a financial institution or an independent third-party payment processor such as Telpay. These front-end payment processors receive your payment instructions and then push them into the Canadian Clearing System for clearing and settlement. All payments that travel on this virtual highway are subject to rules and regulations established by Payments Canada. These rules influence your payment’s journey, for example, their speed of settlement, the timely resolution of items that are returned and the general oversight of payments processors who handle your payments.

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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Avoid Postal Rate Increases with Electronic Payments

Plan for Winter Holidays
The month of January brings with it a new year of possibilities and hopefulness for your business, but it’s also one of the critical times in the calendar as you ready yourself for fee increases.

One of the rates we’re used to seeing rise are for postage, and unfortunately 2017 continues this trend. As Canada Post has recently announced, meter prices for domestic standard letter 0-30g changes to $0.82.

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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Your Accounting Software and Our Payment Solution

One of the most interesting aspects of human nature is that very few of us are truly open to change. We establish our routines; we settle in a particular neighbourhood, and for the most part, we keep these consistent for much of our lives. This is particularly the case in our professional surroundings.

A hockey player, for example, will remain loyal to a brand of equipment for familiarity and comfort, a chef will swear by a particular knife maker whether they are cutting meat or vegetables, and an office worker will remain steadfastly loyal to Windows-based or Mac computers. Trying to get any of these workers to switch to another system is an exercise in frustration.

Recognizing this, Telpay continues to support a wide variety of accounting programs, even those from companies that are no longer producing software, or versions that have since been replaced in the market.

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