Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Pillar 8 – Business Management – Part 1 – Critical Factors

asp-newsletter-pillar8-banners

The series is from Chartered Accountant, consultant and author, Jeff Borschowa, from his book, 8 Pillars for Exponential Business Growth. The series is focused on how to find new and better ways to integrate innovation and technology to enhance the customer experience and improve efficiency in the accounting process.

The best run businesses focus on key performance indicators in order to determine areas that need improvement. Monitoring business results and seeking improvement are critical aspects of working on your business. Gross and net revenue are two easy numbers to determine, though they may not yield much in terms of overall business insight. Find the right key performance indicators based on your personal objectives for your business. Track them, monitor them, and make business decisions that are consistent with your objectives.
This may sound very high level and theoretical, so we will break it down into the following areas:
• Critical Success Factors
• Key Performance Indicators
• Customer Selection and Ranking Continue reading →

Tagged with: , Posted in: Telpay News
Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

PART 3: Building Relationships- A Black Swan POV

building-relationships-part3

Guest Blogger:   Our special guest contributor this post is Melissa Michalski, co-owner of CertPro Accounting Team, a proud member of IPBC, a Certified Professional Bookkeeper and a graduate of the Black Swan Project.

In the first and second part of my Building Relationships blog series, I discussed building connections with suppliers, customers, and within the company. While these are vital parts of a successful company, is it crucial to ask yourself the following questions; are you satisfied with its operations? Are things running smoothly, are your emotions in a good place?  Can you count on your team? No one is perfect; it is okay to answer no to some of these questions. However, you should find ways to have your company operate smoothly.  This can help your company achieve greatness.

Here are the areas that our company focuses on, to ensure things are operating as smooth as possible:

  1. Work-life balance
  2. Scheduling
  3. Accountant relationships
  4. Professional development
  5. Meetings

Continue reading →

Posted in: Telpay News
Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

3 Ways Remote Authorization Benefits Your Office

remote

Businesses are always looking for ways to be more efficient with their time, money, communication and ultimately, productivity.  Typically, this process starts off with a management meeting where the team discusses a plan to improve specific office functions and usually you spend time looking at your administrative processes and budget sheets.

Would you believe being more efficient and productive could start with one short and simple email? In fact, you are not even writing this email, it is an auto generated email. How can one email have that big of an effect?  I am referring to Telpay’s remote authorization email. 

Telpay’s remote authorization email allows the signing officer (single or dual) to approve payments while away from the office through an email approval functionality.  The primary user sends an auto generated email directly from the Telpay software with all the payment details that the signing officer requires to approve the payments.

Continue reading →

Tagged with: , Posted in: Telpay News
Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Balancing Act

For many people, work-life balance means prioritizing between a career and a personal life. Prioritizing lifestyle is when you as an individual get to think about your health, leisure, family and what matters most to you. It doesn’t have to include meditation or mountain tops, but it could. The best part is that it is up to you to figure out how to change your lifestyle and balance them with work.

If you are dreaming of a work-life balance, meet Dianne Mueller, President of Soma Small Business Solutions. Dianne and Soma Small Business Solutions, located in picturesque Gibsons Landing on the Sunshine Coast of British Columbia, has been a Telpay customer since 2005. In 2014, she decided to make her own work-life balance a reality by working out of her home office. “I went from having an office in Vancouver with four people, to all working remotely but constantly connected and being able to work with all of our clients… Telpay is one of tools that is absolutely necessary for me to actually have this life-work combination that I have chosen.” Dianne Mueller, Soma Small Business Solutions.

Watch the video to learn how Dianne Mueller achieved a balanced work-life. Find out how Telpay can assist you to achieve your own work-life balance by connecting with us at sales@telpay.ca.

Tagged with: , Posted in: Telpay News
Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Labour Day Checklist: Schedule Payments

labour-day-checklist

The last long weekend of the summer is quickly approaching. The Telpay offices will be closed on Labour Day, Monday September 7th; we will not be processing any electronic payments on this day.

Already preparing for the festivities ahead? Be sure to add “Schedule Payments” to your to-do list! Planning ahead will allow you to lounge and enjoy the last long weekend of the summer, without worrying about payments making it to their destinations on time!

 

Tagged with: , Posted in: Telpay News