Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

The Cheque Will No Longer Be in the Mail

cheque-modernizationThe C.D. Howe Institute presented a paper with recommendations on how to modernize Canada’s payment system. First and foremost (though far from the only step) was to eliminate cheques from Canada’s payment system. The report goes on to list, in broad terms, how this process could take place. One of the steps was to “educate consumers and businesses, especially small businesses,” on making payments electronically rather than by cheque.

Telpay has recognized the advantages of replacing cheque payments by electronic means since it was first formed in 1984 as Canada’s first electronic bill payment system. A more focused approach took place in the late 90’s with the launch of Telpay for Business payment software. Since then Telpay has preached the gospel of electronic payments to thousands of businesses across Canada, both payers and suppliers. In fact, Telpay is a member of an industry forum organized by Finance Canada – Finance Canada Payments Consultative Committee (FinPay).  FinPay is a committee made up of public and private sector representatives whose mandate is to review Canada’s payment industry.

There are a number of reasons why payment by cheque is expensive and inefficient. There are the obvious reasons such as postage and manual labour. However there are more subtle reasons, for example as the volume of cheque payments decreases the costs (system and salary) of processing each cheque increases. New systems that are developed have to “account” for cheque payments, slowing development and making those systems unwieldy.

Cheque payments will die a natural death over the next 10-20 years, what the C.D. Howe institute and others are proposing is a quick “chequemate” sometime in the next few years. We think that is a measure worth supporting.

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Pillar 7: Value Added Services

asp-pillar7

The series is from Chartered Accountant, consultant and author, Jeff Borschowa, from his book, 8 Pillars for Exponential Business Growth. The series is focused on how to find new and better ways to integrate innovation and technology to enhance the customer experience and improve efficiency in the accounting process.

Providing good products and services at fair prices will earn you trust and loyalty from your customers. The great news is you can leverage this relationship to identify customer issues and offer more in-depth solutions.

The range of services you can offer is limited in part by your industry, but it may also be limited by your own imagination. For example, you may not be able to offer much to your customers in the way of value added services if you are in a tightly regulated industry with externally imposed limitations.

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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Qualify Clients Part 2: Funding Payment Options

qualify2This article is part of a series on “Qualifying Your Clients.”  Learn how to properly qualify clients at the beginning of the sales process, by asking the right questions and having all the knowledge needed to ensure they benefit from electronic payments with Telpay. Continue reading

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

4 Myths of Electronic Business Payments

myth-busted

Not long ago, writing personal cheques was a regular way to pay for groceries and movie rentals.  Today, not only would it be difficult to find a movie rental store, but it would be archaic to pull out a chequebook at the cashier and write out a cheque to pay for daily purchases.

Electronic payments have become a more widespread and acceptable form of payment.  From telephone bill payments to online banking and now, mobile payments on the go, electronic payment transactions have become part of our daily life.

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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Eliminate Your Cheque Pet Peeves

Do you still write cheques for your business payments? Are you tired of dealing with the annoying cheque peeves and time-wasting hassles?

We would like you to meet Kathleen Campbell, Executive Director at Vancouver’s North Shore Tourism, a marketing organization specifically focusing on the North Shore, also known as the Playground of Vancouver. Kathleen recently streamlined her payment process by eliminating cheques from her business. Prior to signing up with Telpay, Kathleen was experiencing one of the most common cheque peeves, “the cheque is in the mail.” On numerous occasions, Kathleen experienced losing cheques in the mail which was tricky to explain to her suppliers, especially when it is such a cliché. As if that wasn’t enough, Kathleen also found it time consuming to drive around to get signatures for the cheques. All was not lost, with the help of her bookkeeper, Kathleen discovered how to eliminate these cheque peeves by processing all of her business payments electronically.

Thanks to Telpay, Kathleen now has more time to focus on promoting the cool attractions on the North Shore, like Grouse Mountain, Capilano Suspension Bridge or Lonsdale Market to name a few.  “Telpay is great for us, rather than running around getting different officers to sign our cheques, it is all done electronically and our vendors know when they are going to get paid. One less thing for me to do, I don’t have to run around, because that took a lot of my time.”

Check out the video on Vancouver’s North Shore Tourism to see how Telpay can help eliminate all of your cheque peeves.