Telpay Payment News
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Spotlight: May Haak


Meet May Haak, a Telpay ASP Partner located in Burnaby, British Columbia, who has a very interesting career story. After being a bookkeeper for 10 years with the BC Provincial Government, May discovered that she had an affinity for computers. So she went back to school to become a programmer and software developer. Unfortunately when lay-offs hit the public sector, she lost her IT job with the provincial government. Out of work and struggling to find an IT job, May decided that, “if nobody would hire me, I’ll just hire myself.”

May took her programming and bookkeeping skills and started Firefly Data Solutions in 2003. As sole proprietor, she landed a three month contract that is still going 10 years later. Now with more clients, May feels her unique skill set of being a bean counter and techie is a great advantage.

May was first introduced to Telpay at the inaugural Institute of Professional Bookkeepers of Canada (IPBC) Conference in Vancouver in 2011. As a programmer, she was very impressed with the service and security. As a bookkeeper, May signed up as a user to get to know the service on her own. Within a couple of months, she was impressed with Telpay and ready to recommend it to her clients. She stated, “Bar none, the best system and customer service I have ever dealt with.”

For May’s clients, they wanted direct deposit for payroll and payables. With the postage hikes, cheques were no longer an option. Finally, trying to pay US suppliers was a nightmare and could take up to 6 weeks. Confidently, May recommended Telpay to streamline the payment process and alleviate the pains they were all experiencing.

May’s clients are very happy with the ease, convenience and low cost of Telpay. As a bookkeeper she stated, “I love it.” Her client’s bank statements used to be 2.5 to 3.0 pages long and now they are 1.0 to 1.5 pages. As a result she stated, “Reconciliation is so much quicker and that saves me time.” For May’s clients and accounting needs, Telpay is a great fit. She stated, “I have been working with IT and software for many years and you folks are the best.”