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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

2016 Accounting Technology Seminar Coming to a City Near You

salmon-tour

Telpay is once again a proud sponsor of the Accounting Technology Seminar series. For over 24 years, the Accounting Technology series has helped thousands of professional advisors navigate the latest and greatest available technologies in the accounting and bookkeeping industry.

The tour will be traveling across Canada from October 4 to October 27 in all major cities. Get inspired, network with peers, and meet industry leaders. In addition, certified accountants and bookkeepers will earn eight professional develop credits.

Register Early and Win!
Register before September 1, 2016, and you will be entered for a chance to win an iPad. Many cities sell out quickly so reserve your spot now!

Locations and Dates | Register Now

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Get Ready for Possible Postal Service Disruption

postal-disruptionDid you know that Canada Post and the Canadian Union of Postal Workers have been in contract negotiations since late 2015 to reach a new agreement? Already some of Canada Post’s biggest customers, including the federal government, are being told to make contingency plans ahead of a possible contract dispute with workers this summer. According to a CBC News Report on May 27, Jon Hamilton, a spokesman for Canada Post stated, “while the corporation is not trying to be alarmist, it has decided to inform some key clients about the possible service disruption.” Continue reading

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

New Director

marilyn-board-memberTelpay is pleased to announce the appointment of Marilyn Benninger as a new Director of the Board. Ms. Benninger is a Chartered Professional Accountant (CPA) providing strategic advisory services to leading software companies whose products serve the needs of small businesses, accountants, and bookkeepers. Previously, she held senior leadership roles at Telpay, MYOB and Sage.

Continue reading

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

How to Prevent Payment Delays During a Disruption in Postal Service

mailbox-payment-delays

With a possible postal service disruption looming in the near future, your clients will be happy to know that their electronic payments will not be affected by the potential disruption.  There may still be a few of your clients that are not making all of their payments electronically.  If this is the case, now is the perfect time to prepare your clients for switching their remaining cheques payments to electronic payments. To help them get started, here are a few ways to prevent payment delays should a postal disruption take place:

Start collecting banking information from your Canadian suppliers

Collecting banking information from your suppliers is often assumed to be a daunting task; however, it is quite the opposite.  Collecting banking information is as easy as sending an email to your suppliers using Telpay’s Biller Information Form.  This form outlines exactly the information needed in order to process an electronic payment to your suppliers.

Let suppliers know that they will be receiving an electronic payment

Start planning ahead and letting your suppliers know now why you would like to switch from mailing a cheque to sending an electronic payment.  You can let your suppliers know that you are processing electronic payments by sending them our Notify Your Suppliers form. The form is customizable (feel free to add your company logo!) and can assist in explaining to your suppliers what direct deposits with Telpay is all about. For example, let your know suppliers know that they will receive an email or fax remittance from Telpay once they have received an electronic payment to make reconciling payments easy.

Make sure all your current electronic payment details are up to date

While you are adding new suppliers to your electronic payments list, make sure that your list of suppliers that you have previously sent electronic payments to, is up to date.  Be sure to confirm and update their mailing address (including postal code), ten digit phone number and their banking information.  If there are any updates to supplier information that needs to be made, be sure to update this information in your accounting software as well as in the Telpay software.

When you are ready to start paying your suppliers electronically and adding their banking information to the Telpay system, you can walk through the process using our step-by-step instruction manual, attend a live training webinar or give us a call at 800-6650-0302

Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

Don’t Be Tied to Your Desk This Summer

june-2016-webinar-banner

Summer is in full swing and as Canadians; we know all too well how important it is to soak up the summer months while we can.  Here at Telpay, we want to help you spend as much of the summer months ahead out of the office and in the sun making memories doing what matters most to you!

For the entire duration of the summer, Telpay will be hosting remote authorization training webinars to help our customers learn how they can approve payroll and payments while they are away from the office.  There is no need to be tied to your desk this summer!  Join us for a remote authorization webinar and not only will you be learning how you can spend your summer months untied from your desk, you will also be entered to win a $50 Visa gift card.

Register for a remote authorization webinar today!

PLEASE NOTE THAT ALL WEBINARS ARE SCHEDULED IN CENTRAL TIME. Please adjust the webinar start times according to your time zone.