Telpay Payment News
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Telpay for Business-Payables Essentials

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We are the first to admit that it can be hard to start a new project in the middle of August or summer holidays.   Whether you are already familiar with Telpay , or just starting to process business payments, we have the ultimate summer webinar to help.  It’s short, sweet and to the point, just like your summer beverages.

Here’s the deal: Telpay’s electronic business payment software has a few essential details that can make processing your payables a breeze.  Did you know that Telpay can collect banking information from your suppliers? We can also process your payables as early as the next business day.  Our Send Funds Transfers and Process Payables webinar is the best way to learn about these details before you start making payments.

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Telpay Payment News
Bringing You Payment Insights, Trends and Best Practices

A Tribute from the Winnipeg Symphony Orchestra

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Guest Blogger:   Our special guest contributor for this blog post is Trudy Schroeder, Executive Director of the Winnipeg Symphony Orchestra.  

Over many decades, the Winnipeg Symphony Orchestra (WSO) has been fortunate to have the interest, support and encouragement of Mr. Bill Loewen. As he celebrates his birthday this month and TelPay celebrates 30 years of existence, the Winnipeg Symphony Orchestra wants to recognize the important role that Mr. Loewen and Telpay have played in the success of the WSO.

From the earliest days of his involvement with the WSO, Mr. Loewen included services of his companies in with his support of the symphony. The WSO is probably among the first clients of TelPay and we have been very happy with the service and relationship with this innovative and client oriented company. For many years Telpay has sponsored a summer season with performances at the Forks, Lyric Theatre and Kenora during the months when the WSO had previously been absent from the community. Both Bill and Shirley Loewen have been active parts of the continuing vitality and musical service of the WSO to the larger community.

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Telpay Payment News
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Raven Bay Services: Make the Right Decisions with the Right Information

raven bayGuest Blogger:   Our special blog guest contributor is Denise Tsang from Raven Bay Services, a Telpay client whom we met at this past Spring’s Financial Executives International Conference.  Raven Bay Services provides guidance and best-in-class technology, integration and talented technical services. 

Recently Raven Bay Services was a sponsor and exhibitor at the annual Financial Executives International Conference in Winnipeg.  We were excited to be invited since our focus and passion is utilizing information technology to help financial executives leverage trusted data to understand the state of their business.  We are head quartered in Western Canada and have helped organizations in various industries streamline and improve their reporting processes, so what better match for us than the FEI members at this conference?

The theme of the conference was “Leadership beyond Finance”.  These events are a great opportunity to collaborate with colleagues, partners and clients. One of the many rewards of attending conferences is to hear firsthand the challenges business leaders face.  Everyone is keen to participate when it comes to solving problems.

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PART 2: Building Relationships- A Black Swan POV

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Guest Blogger:   Our special guest contributor this month is Melissa Michalski, co-owner of CertPro Accounting Team, a proud member of IPBC, a Certified Professional Bookkeeper and a graduate of the Black Swan Project.

swanIn January 2015, at the Black Swan Summit, we, of course, discussed value pricing concepts but there was also a focus on building stronger relationships.  After a debriefing of the summit, my business partner and I have concluded that there are three kinds of relationships we want to improve: suppliers (which I previously discussed in my first blog of this series), customer relationships, as well as those within the company.   

What are your customers worth to you? For us, they are everything.  The value conversation is very important when meeting new customers, you need to listen and ask the right questions in order to determine their needs, because each customer is different.  For example, some customers might want to see monthly reports, while others might just want their bills paid on time. In order to provide excellent service, you have to understand each customer and know what the most valuable service is to them. The most important part is providing the outcome they want, and this is a big task!

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Bringing You Payment Insights, Trends and Best Practices

Pillar 6: Technology – The Cloud – Part 2

pillar6-part2

The series is from Chartered Accountant, consultant and author, Jeff Borschowa, from his book, 8 Pillars for Exponential Business Growth. The series is focused on how to find new and better ways to integrate innovation and technology to enhance the customer experience and improve efficiency in the accounting process.

Part 2 – Core Benefits of Cloud Computing

Cloud solutions can provide greater security. However, the real benefits usually revolve around availability, cost effectiveness, flexibility and scalability.

Cloud providers will usually have a written guarantee to demonstrate that their systems will be available. Most offer some variant of 99.99% “up time”. You can even get greater up time, usually measured by another 0.009%, if you are willing to pay higher fees. It all comes down to how much down time will impact your business.

Cloud solutions are cost effective, flexible and scalable, because you can often pay only for what you need. If you need five users, you pay for five users. If you add a sixth user, you pay for one more. Cloud solutions are built on large-scale hardware, so they can easily accommodate the addition or removal of team members on your side. We will focus more on costs in the next section, virtual versus physical servers.

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