Conversations with clients about accounting and bookkeeping practices can be challenging at the best of times, but proposing to the long-time cheque faithful that it’s time to go electronic can be one of the most nerve-wracking dialogues you’ll ever have.
Of course, you know the advantages – the time and financial benefits of transitioning to an electronic payment system – but communicating this to your client, particularly if they are steadfast on keeping cheques, may be a struggle.
In preparing for these conversations, bear in mind the questions they may bring to the table. They’ll be concerned about making sure that payments are going through to their suppliers correctly and securely. For your clients, getting into the digital world, inundated with press stories about security alerts and missing payments, is an intimidating prospect; but arming yourself with the answers to their questions will help with easing their businesses into electronic payments.
Consider these questions that you may receive:
- How is supplier bank account information collected?
- How is this information maintained? How is it updated?
- How is this information secured?
- What happens if a payment is rejected or returned?
You and your clients have the questions, and we’ve got your answers. As a trusted and valued Telpay partner, we want your business to thrive, and we are here to help you thrive. Contact a Telpay representative at 1-800-665-0302 or use our online form and you’ll receive a response within one business day.
Congratulations to Juliet Aurora CPB, President and CEO of AIS Solutions in Burlington Ontario, for being honoured by the Institute of Professional Bookkeepers of Canada (IPBC) as the Bookkeeping Firm of The Year. Juliet is a long time Telpay customer and proud partner in our ASP Program.
The Bookkeeping Firm of the Year Award was created to recognize a member firm who upholds the IPBC standards and ideals. As well as a firm that has had significant success along with contributing to their community. Juliet Aurora and AIS Solutions are very deserving.
We have all seen the commercials bragging about their products such as, “the ultimate driving machine,” by BMW or “Look Ma, no cavities,” by Crest. Hey, I do like BMW’s, but as a Volvo owner, I am not sure BMW is the ultimate ride. Also, I have used Crest toothpaste but still got a couple of fillings to fix those cavities. Taglines can be catchy, but are they true? When it comes to bill payments, Telpay is “The Better Way to Pay,” because you can pay anyone. Here’s why.
With Telpay’s all-in-one comprehensive payment system, you really can pay anyone. From payroll, government remittances, supplier invoices, expense accounts, one off payment, USD payments, international payments and more. We truly can help you streamline and eliminate manual processes while retaining existing controls. You can reduce costs and save time and be more efficient. We have answers to some of those burning questions about paying anyone.
October is the month to be thankful. Aside from unpacking those chunky knit sweaters and immersing ourselves in pumpkin spice everything we must take a moment to give thanks. Here at Telpay we would like to thank YOU for making the switch to electronic payments by saying “Thanks a latte!”
As a valued Telpay customer, you are a special part of our business and just like a latte we want to make your transition to electronic payments as smooth as possible.
That’s why we encourage you to join us for a payables webinar this October where you will learn how to:
• Pay all your suppliers electronically
• Process your payables as early as the next business day
• Leave it to Telpay to collect banking information from your suppliers
As a business owner or accounting professional, we all like things to be hassle free…right! Meet Juliet Aurora, founder of AIS Solutions in Burlington, Ontario and a Telpay ASP Partner. Juliet and her team at AIS Solutions, pride themselves on providing business owners with “no hassle” bookkeeping done right.
In 2000, while in search of work-life balance, Juliet made the decision to set up an accounting business from her home. From those humble beginnings, Juliet has grown AIS Solutions into a full-service bookkeeping and small business advisory firm with a team of ten. And, this fall she will be launching a cutting edge Training and Support community for Bookkeepers called Kninja Knetwork. Juliet has found her work-life balance by incorporating tools that help her succeed in all aspects of AIS Solutions. Today, she successfully runs a thriving business while still making time for her family and friends.
As we are in the “dog days of summer,” we hope you are outside enjoying the beautiful weather. If you are still stuck in the office, it is time to break free with Telpay for all your electronic business payments. Continue reading
As the talks continue in the 30-day cool off period between Canada Post and the Canadian Union of Postal Workers, businesses are still sweating about the possibility of a mail disruption. Continue reading
Did you know that Canada Post and the Canadian Union of Postal Workers have been in contract negotiations since late 2015 to reach a new agreement? Already some of Canada Post’s biggest customers, including the federal government, are being told to make contingency plans ahead of a possible contract dispute with workers this summer. According to a CBC News Report on May 27, Jon Hamilton, a spokesman for Canada Post stated, “while the corporation is not trying to be alarmist, it has decided to inform some key clients about the possible service disruption.” Continue reading
Telpay is pleased to announce the appointment of Marilyn Benninger as a new Director of the Board. Ms. Benninger is a Chartered Professional Accountant (CPA) providing strategic advisory services to leading software companies whose products serve the needs of small businesses, accountants, and bookkeepers. Previously, she held senior leadership roles at Telpay, MYOB and Sage.
Telpay’s bill payment feature has streamlined the payables process for many Canadian businesses. We process payments for thousands of vendors and suppliers every day. Telpay’s bill payment feature is designed as an all-in-one solution where you can pay any bill, including utilities.
We have specific features built around our utility payments to help streamline these tedious payment tasks.
Here are a few features that help make utility payments easy when processing through Telpay:
Multiple account numbers for one supplier
If you have multiple account numbers to pay to for one supplier, you can set up multiple account payments. For example, if you have 10 Rogers Wireless cell phone accounts to pay, you can pay multiple account numbers and allocate the total amount due to each account number. To learn more about how you can start allocating payments to multiple account numbers, follow our step by step instruction guide.
Next day payment deposits
You have the option to fund your utility payments by sending your money to Telpay using your online banking system. This option requires only 1 business day lead time to process your payments. Your utility bill payment file and the funds for the file must be sent to Telpay by 3:00 PM, CST, 1 business day prior to your payment date.
No need to collect banking information
Utility payments are one of the most common payments processed by Telpay. We have a large biller database for all utility payments types for across Canada. This makes it easy for you to simply import your payments and click ‘pay’. There is no need to collect banking information for your utility payments as Telpay already has this information stored for you.
Telpay will notify the utility supplier when the payment has been made
Once a payment has been made to your utility supplier, Telpay will notify them via email or fax when the electronic payments will be deposited. The remittance report also summarizes who is paying them and the account numbers to make for an easy reconciliation process. You can view an example remittance report here.
We all get advice, especially from our mothers, right! Flashback to your childhood, when you used to hear your mother telling you to, “make sure you eat all your vegetables, brush your teeth and wear your mitts, because it’s cold outside.” It was good advice then and still good advice today.
Throughout life, you can always count on mothers to love, support and give advice…solicited or not…on everything from relationships, careers and even what not to wear. Do you have a mom in your corner loaded with good advice? If yes, we want to hear the best advice you got from your momma. Share it with us to win two $50 Visa Gift Cards, one for you and one for your wise mother.
So tell us some advice you got from your momma at telpay.ca/mom and enter for a chance to win with Telpay.
Are you feeling the stress of another tiring, tough and downright taxing season? Tax season doesn’t have to be stressful and overwhelming. Here are five strategies to help you manage:
Be positive: Your mental health and state of mind have a significant effect on your professional and personal life. It has been well documented that people with a positive attitude are more upbeat and peaceful. Even during tax time, you can choose to be positive amongst the chaos of the season.
We all hear talk about the good old days. What you could buy for a dollar back then is worth more than a Toonie now. Yes, prices have doubled (sometimes more than doubled!), but not Telpay fees. Let’s take a nostalgic look back to see the rising costs for individuals and businesses. Continue reading
Telpay is thrilled to be celebrating the second year of our wildly successful Save a Tree-Plant a Tree Program. In partnership with Tree Canada, when a Telpay customer makes 100 electronic bill payments, Telpay will plant a tree in one of the 5 designated Tree Canada regions throughout our country.
Congratulations to all our customers for reaching the milestone. By switching to electronic payments, not only do our customers enjoy the convenience of going cheque free, but they are also doing their part for the planet.
How Trees Make a Difference
Here are 5 reasons, why trees are important:
- Trees help remove atmospheric CO2 from the air, which makes the air more breathable and reduces the Greenhouse effect.
- Trees have medicinal uses. In fact, 1 of 4 pharmaceutical products is plant-based.
- Trees’ root systems help prevent soil erosion, which prevents water pollution.
- Trees planted in fields shield against wind and snow and help protect crops.
- Trees provide shade that cools water, benefiting certain species of fish, plus their roots and branches provide space for fish to hide from predators
There are many well-known benefits for businesses who accept credit card payments. Credit card payments are convenient, help improve cash flow and increase sales. However, there are also many not so well known disadvantages that a business is faced with when they offer credit card payments to their customers. These disadvantages include interchange, charge back, and monthly fees, to name a few. Continue reading